Have You Ever Been Surprised by an Extra Charge on Your Flight?

Have you ever booked a flight with Viva Aerobus and been charged an extra fee for not being a Mexican resident? It’s a scenario that has left many travelers puzzled and a bit upset. In this article, we’ll delve into why this happens, what it means for non-residents, and how you can avoid such charges in the future.

What’s the Deal with the Charge for Non-Resident Travelers?

So, why do non-resident travelers get charged an extra fee when flying with Viva Aerobus? The answer lies in the airline’s pricing structure. Viva Aerobus, like many low-cost carriers, offers different fare classes. One of these classes is specifically designed for Mexican residents, often with lower prices.

When a non-resident books a ticket in this fare class, they are effectively paying for the lower fare intended for Mexican residents. This is why they are charged an additional fee. It’s important to note that this charge is not unique to Viva Aerobus; other airlines may have similar policies.

How to Avoid the Extra Charge

Now that you understand the reason behind the charge, how can you avoid it? Here are some tips:

1. Check the Fare Class: Before booking, make sure to choose the correct fare class. If you’re not a Mexican resident, avoid selecting the fare intended for residents.

2. Book in Advance: Booking your flight well in advance can often help you find better rates, including those for non-residents.

3. Compare Airlines: Don’t limit your search to Viva Aerobus. Compare prices across different airlines to find the best deal for non-resident travelers.

What to Do If You’ve Already Been Charged

If you’ve already been charged and feel that it was unjustified, here are some steps you can take:

1. Contact Viva Aerobus: Reach out to their customer service to discuss the issue. They may be able to provide an explanation or even waive the charge.

2. Seek Advice: If you’re still unsatisfied, consider seeking advice from consumer protection organizations or online forums.

3. Leave a Review: Share your experience online to help others avoid the same situation.

Conclusion

While being charged an extra fee for not being a Mexican resident can be frustrating, it’s important to understand the reasoning behind it. By being aware of the fare classes and taking proactive steps, you can avoid these charges in the future. Remember, knowledge is power, and being informed is the key to a smoother travel experience.